How complex should your commission plan be?

Palette Team

At Palette, we strongly believe that commission plans should be designed with all of the nuance of a sales process and larger business objectives in mind. In the past we’ve written about how ignoring complexity when designing comp plans can incentivize the wrong behaviors and leave revenue on the table. That being said, it can also be counterproductive to have a comp plan that’s so complex it leaves your reps scratching their heads trying to understand it. What’s the right balance? 

Well, even with a straightforward commission plan, you need different mechanisms to motivate high, medium, and low performers. What motivates high performers on your team is likely different from what motivates lower performers. You may also need to add in adjustments to help meet a short term objective, or to test a new approach, demographic, or product line. It’s never as simple as it seems. Even with a straightforward plan, complexity is a given. The question is, how can you manage complexity while keeping things easy to understand? 

There are typically 2 major concerns over complexity when it comes to comp plans: 

  1. Operationalizing it. Incorporating complexity can lead to onerous manual work, errors, and overhead for everyone involved. 
  2. Motivating reps. Reps may have difficulty understanding a more complex plan and using it to their advantage. 

Automation solves both of these concerns. A strong automation tool enables organizations to incorporate as much complexity as they need, while streamlining comp plan management. Ideally, once an automation tool is set up, administering comp plans should be as simple as approvals and payouts. Meanwhile, the tool should also provide visibility to reps, so that they understand exactly what they need to do to hit quota and earn their full potential. A dedicated tool provides reps with dashboards showing real-time data on quota attainment and payouts, helping them understand more complex plans. 

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Why Palette?

Automate calculations

Automate sales commission payments. Create commission rules, define a payout schedule and access monthly statements for each sales rep.

Motivate and coach with real time dashboards

Motivate sales professionals with real-time visibility into commissions. Coach your team, align everybody with company goals and drive long term sales performance.

Compare, simulate and design commission plans

Roll out new commission plans with ease. Compare plans and simulate new rules with a single click.

No more errors

Palette keeps history logs and tracks every calculation detail, helping you to reduce sales commission errors.

Reconcile revenue with CRM data

With Palette you can reconcile invoices and payments with CRM data and pay commissions to your reps only when the money is in the bank.

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Incentivize your teams on short term goals. Create a challenge targeting any KPI you want to uplift, drive better results and boost your company’s culture.