56% regularly have commission errors

Palette Team

New research from Palette, The State of Sales Compensation in 2023, sheds light on how common commission errors actually are. According to the survey, 56% of companies encounter commission errors on a regular basis. The actual percentage is likely much higher; the majority of companies we have audited have had undetected errors in their commission payouts.

These companies are spending unnecessary time each commission period fixing issues. They also report that payouts are affected and need to be adjusted, creating extra complications for finance and payroll teams, and delivering a poor experience to sales reps themselves. These companies report that errors can be hard to trace, often leading to exhausting searches through spreadsheets and different systems to try and explain why the errors occurred. These comp plan administrators spend a lot of time going back and forth with sales reps to trace and then explain the errors. Of all companies surveyed, about 9% face errors very often - can you imagine how they could better use all of that time and effort? 

Commission errors are completely unnecessary, and can be eliminated with automation. Automation tools connect with all of your data sources, providing a clear record and reconciling inconsistencies between systems. They provide visibility on accruals to reps, empowering them to spot and fix errors on their end before payouts occur. Are you ready to eliminate commission errors? Get in touch to learn how we can help.

Subscribe to our updates

Latest news, best practices, and industry insights - stay up-to-date on everything you need to know about sales compensation!

Sign up for our newsletter, we promise not to spam you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Why Palette?

Automate calculations

Automate sales commission payments. Create commission rules, define a payout schedule and access monthly statements for each sales rep.

Motivate and coach with real time dashboards

Motivate sales professionals with real-time visibility into commissions. Coach your team, align everybody with company goals and drive long term sales performance.

Compare, simulate and design commission plans

Roll out new commission plans with ease. Compare plans and simulate new rules with a single click.

No more errors

Palette keeps history logs and tracks every calculation detail, helping you to reduce sales commission errors.

Reconcile revenue with CRM data

With Palette you can reconcile invoices and payments with CRM data and pay commissions to your reps only when the money is in the bank.

Create challenges with one click

Incentivize your teams on short term goals. Create a challenge targeting any KPI you want to uplift, drive better results and boost your company’s culture.